Andrew Connell [MVP SharePoint]
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Managed Windows Shared Hosting

Gartner’s latest Magic Quadrant for Enterprise Content Management (ECM) has Microsoft leading the pack ahead of the likes of Alfresco, Xerox, Open Text, ECM, Oracle and IBM! This is huge for Microsoft and the ECM world. I’m very happy to see this as Microsoft is changing the game in the ECM space with SharePoint Server 2010.

Why? According to Gartner & Forrester, some of the leading analysts, over 60% of all ECM deployments fail. Why? Their take, which makes sense to me, is that people don’t use the ECM deployments because you have to go from working in one place where you collaborate mostly to submitting your content to an ECM deployment. That’s frustrating. What Microsoft did with SharePoint Server 2010 was to bring ECM capabilities right where you do your collaboration & primary content authoring and management. This means you can use ECM capabilities such as holds, record declaration, information management policies, file plans, unique document ID’s and many other things right in line in any type of SharePoint site. You can even leverage them in the more recent content mediums used in enterprises such as blogs and wikis. Of course you can also create dedicated record centers where records are centrally kept.

The big take-away here is that you can do ECM where you are most comfortable… and at a fraction of the cost compared to the other players in the market. Seeing Gartner recognize Microsoft SharePoint Server 2010 as both a leader & visionary in the ECM space validates this new approach.

» Gartner: Magic Quadrant for Enterprise Content Management
» Microsoft Enterprise Content Management (ECM) Team Blog

posted on Friday, November 26, 2010 6:02 AM

Feedback

# re: SharePoint Server 2010 Enterprise Content Management Leads the Pack According to Gartner! 12/1/2010 10:55 PM radical centrist
Gravatar Microsoft isn't leading anything. Our state government uses Microsoft SharePoint as an interface to some of our publc databases. It turns out that SharePoint is a major obstruction to the information that citizens are entitled to access. The SharePoint URL scheme for accessing information is ridiculous. It's just more anti-human garbage from Microsoft. I strongly recommend that state governments should absolutely avoid SharePoint for public-facing websites. Better systems are available with less expense.

# re: SharePoint Server 2010 Enterprise Content Management Leads the Pack According to Gartner! 12/2/2010 6:35 AM AC [MVP SharePoint]
Gravatar @Radical - (doubt that's your name). I disagree with your comments. For an ECM solution not only is it one of the cheapest solutions out there when compared to the other leading ECM vendors, but the consulting costs that are always involved when deploying or ongoing maint. are cheaper than the competition.

# re: SharePoint Server 2010 Enterprise Content Management Leads the Pack According to Gartner! 3/31/2011 9:33 PM On the Fence
Gravatar The trouble I have with this isn't that Sharepoint is capable, or that its a bunch of marketing guff from MS. The biggest problem is that you still require other products to do simple information management tasks. SP can't manage paper, email and requires 3rd parties for imaging, and doesn't provide integrations themselves for popular content stores like SAP or Oracle apps.

Take certifications and compliances off the table and what I'm left with is a very capable ECM for information that already started in SP.

Not everything starts here, and not everything will end up here. (paper)

Makes it hard for me to see how they are the best at this, when half of the information in an org isn't electronic, or if it is, isn;t easy to get to SP.

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