Andrew Connell

Microsoft Money 2004 (& other versions) & Passport problems

Surprisingly CNET hasn't picked up on this yet, but this week quite a few (if not a many) Microsoft Money 2004 customers have been locked out of their financial information due to a Sunday night update gone bad. Money users (like me) can use their Passport to secure their data as well as sync info with MSN. Basically, an update to the Passport servers caused many people to lose this online features (I did Monday morning) and others were totally locked out (progressed to that for me Monday night). Frustrating, but no official word from MS on their site... but there is some stuff from Cal, a Money MVP in the newsgroups (see links below) I'll post the resolution link when it's made public. » First notice that Microsoft was aware of the issue » Follow-up to what they are doing to fix it. [July 29 Update]» Russ from the Money team explains what happened on Monday » Russ has another update... looks like nothing will be done by us (hopefully) affected» ZDNET has picked up on it now [July 30 Update]» Russ posts a fix that many are saying works!!!» PC World picked up on it too ...

Surprisingly CNET hasn’t picked up on this yet, but this week quite a few (if not a many) Microsoft Money 2004 customers have been locked out of their financial information due to a Sunday night update gone bad. Money users (like me) can use their Passport to secure their data as well as sync info with MSN. Basically, an update to the Passport servers caused many people to lose this online features (I did Monday morning) and others were totally locked out (progressed to that for me Monday night). Frustrating, but no official word from MS on their site… but there is some stuff from Cal, a Money MVP in the newsgroups (see links below)

I’ll post the resolution link when it’s made public.

» First notice that Microsoft was aware of the issue » Follow-up to what they are doing to fix it. [July 29 Update]» Russ from the Money team explains what happened on Monday » Russ has another update… looks like nothing will be done by us (hopefully) affected » ZDNET has picked up on it now [July 30 Update]» Russ posts a fix that many are saying works!!! » PC World picked up on it too

Andrew Connell
Founder & Chief Course Artisan, Voitanos LLC. | Microsoft MVP
Written by Andrew Connell

Andrew Connell is a web developer with a focus on Microsoft Azure & Microsoft 365. He’s received Microsoft’s MVP award every year since 2005 and has helped thousands of developers through the various courses he’s authored & taught. Andrew’s the founder of Voitanos and is dedicated to delivering industry-leading on-demand video training to professional developers. He lives with his wife & two kids in Florida.